About Sewell

Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 20 dealerships in Dallas, Fort Worth, Grapevine, Houston, and San Antonio.

Obsessed with Service Since 1911.

1957 History

Company Profile

At a Glance

Established: 1911
Number of Stores: 20
Number of Franchises: 21
Annual Vehicle Sales: 50,000+
Number of Associates: 3,500+

Cities

Austin, TX
Dallas, TX
Fort Worth, TX
Grapevine, TX
Houston, TX
McKinney, TX
Plano, TX
San Antonio, TX
Sugar Land, TX

Brands

Audi
BMW
Buick
Cadillac
GMC
INEOS Grenadier
INFINITI
Land Rover
Lexus
Mercedes-Benz
MINI
Subaru

Mission

Mission

We will provide the best vehicle sales and service experience for our customers. We will do this in a way that will foster the continuous improvement of our people and our company. We will be a top-performing, thoroughly professional, and genuinely caring organization in all that we do.

Values

  • We will be at the top when measured against appropriate business standards of performance in every function, in every department, in every dealership.
  • We will pursue quality and profitability with the aim to stay in business and provide jobs for our people.
  • The development of our people is essential to our growth and future success. We will provide training and education to encourage the long-term employment and professional advancement of all our associates.
  • We will strive for constant improvement and innovation in all that we do.
  • We will earn and re-earn the goodwill, trust, and confidence of our customers and colleagues every day.
  • The highest ethical standards will guide everything we do.
  • Our suppliers are important to our success. We will establish long-term relationships with suppliers whose values and quality are consistent with ours.

History

1911

1911

Sewell begins life as a car dealership. And general store. And movie theater. And livery stable (Nobody is sure yet whether cars will catch on).

1929

1929

The Great Depression hits. The three banks in which Carl Sewell Sr. has cautiously placed his money all close on the same day. Rather than give up, he heads to the tiny town of Crane in the newly discovered West Texas oilfields. The move pays off - he starts a successful car business and meets his future wife, Louise.

1941

1941

Despite the nation's hard times, the Sewell business thrives in West Texas, thanks to Carl Sr.'s philosophy of service. But Dallas is calling and Carl and Louise decide to bring the Sewell way of serving customers back to the area where it all started.

1957

1957

Through the 40's and 50's, Sewell builds a loyal following with its existing dealerships. Then the Sewell Village Cadillac sign is installed at Mockingbird Lane and Preston Road. The dealership that defines service and the Marque that defines luxury are together at last.

1972

1972

On May 5, Carl Sewell Sr. dies - but not before selling a Cadillac earlier that day. His legacy of leadership passes to his cousin, John, and his son, Carl Sewell Jr. Carl Sr.'s principles of service live on. Customers become repeat customers. They send their friends. Soon, Sewell Village Cadillac is outgrowing its home.

1980

1980

Sewell is on the move, opening a Cadillac dealership in San Antonio and, in Dallas, heading for bigger quarters: 8.6 acres on Lemmon Avenue, across from Love Field. Sewell's unique brand of obsessive service remains consistent throughout. Customers love it.

1989

1989

By decade's end, a new luxury marque is born. Sewell is selected as one of North America's charter Lexus dealers. Dallas' first Lexus dealership opens on Lemmon Avenue, and north Texas streets and highways are filled with new cars bearing twin badges, "Lexus" and "Sewell."

1990

1990

Carl Sewell shares his service secrets and creates an international bestseller, Customers for Life. Carl's book sold over 1 Million copies and is still in print (and as an e-book) today.

1994


1994

The Sewell family welcomes three new additions: GMC, Pontiac and Oldsmobile. Lemmon Avenue has never looked better.

1998


1998

Sewell expands into Cowtown with the acquisition of Hillard Lexus in Fort Worth. Meanwhile, back in Dallas, Sewell acquires the Rodger Meier dealerships, bringing INFINITI and another Cadillac location into the family.

2002


2002

Sewell INFINITI, a member of the family since 1998, is ready for more room and a more prominent place at the corner of Lemmon and University in Dallas.

2004


2004

The Sewell service philosophy expands to Grapevine, Texas, with the opening of Sewell Cadillac of Grapevine near DFW International Airport.

2009


2009

Inspired service meets high-performance luxury in Houston. Sewell INFINITI of North Houston opens in a newly acquired showroom on I-45.

2010


2010

Sewell expands in Houston by acquiring Audi North Houston, bringing sophisticated service to a sophisticated brand. In Dallas, Sewell opens its first Subaru dealership at Lemmon and Lovers next to Love Field.

2011


2011

Sewell celebrates 100 years in business by unveiling its latest Cadillac dealership in West Houston. In Dallas-Fort Worth, Sewell INFINITI of Fort Worth joins the Sewell family with a Fort Worth showroom.

2016


2016

An era of unprecedented growth begins with the opening of the first of four new stores. Sewell opens a second Houston-area Audi dealership southwest of Houston in Sugar Land and the first Sewell Mercedes-Benz dealership in the energy corridor in West Houston.

2017


2017

Sewell opens two new stores in Dallas-Fort Worth. The first Sewell BMW dealership opens in the growing community of Grapevine just west of DFW airport, and a new Audi dealership opens in McKinney by year's end.

2020


2020

In July of 2020, Sewell expands into Austin and acquires Land Rover North Austin. Located at Highway 45 and Parmer Lane, the dealership had been newly constructed in February the same year.

2021


2021

In October 2021, Sewell brings their legacy of outstanding service to even more Dallas-Fort Worth area BMW owners through the acquisition of Classic BMW. With the acquisition, Sewell returns to Plano and serves MINI customers once again at MINI of Plano. Sewell BMW MINI of Plano is set on 24 acres at Dallas North Tollway and Spring Creek Parkway.

2023


2023

Sewell was honored to be selected by INEOS Grenadier as one of only 19 charter dealerships in the United States. In September 2023, Sewell began construction on a world-class INEOS Grenadier dealership in Plano.

2024


2024

In November 2024, Sewell opened their second INEOS Grenadier location in San Antonio, Texas. The store is a 4,100 square foot facility on a property that is heavily tree-laden, which will give the dealership a park-like atmosphere.

Sewell Is People

Our associates succeed together because they motivate and inspire each other. No matter the department or individual, we provide an unparalleled customer service experience through teamwork and dedication. Our commitment to this level of customer service was established over a century ago and continues to guide us today.

Awards and Accolades

Sewell is proud of its commitment to customer satisfaction. Its high standards and caring, professional manner often earn safety, sales, and customer service awards. Find out how Sewell Buick GMC of Dallas of Dallas has been recognized for its dedication to excellence.

We're Happy to Share Our Service Secrets

Carl Sewell Sr. may have written the book on service, figuratively speaking, back in the early 1900s, but it took his son, Carl Sewell, decades later, to write the book on service literally. He did it in response to the untold hundreds of visitors, callers, and correspondents who asked how a car dealership, of all things, could be one of the most effective service companies in the world. The principles work in any industry - a fact that made Customers for Life an international bestseller. It is in 19 languages so far. Want to read it for yourself?

Carl Sewell Book

Get Directions

7474 Lemmon Ave, Dallas, TX, 75209
Sewell Buick GMC of Dallas 32.8472, -96.8366.